Terms and Conditions
Effective Date: May 28, 2024
Last Updated: August 18, 2025
Welcome to Synergiv! These Terms and Conditions outline what you agree to when you use our website, programs, services, or products. By visiting our site or making a purchase, youâre agreeing to the terms belowâso please read them carefully.
1. Who We Are
Company Name: Synergiv LLC
Address: 3540 Broad St., #385, Suite 120, Mansfield, TX 76063
Website: synergiv.com
Contact: [email protected]
2. Who Can Use This Site
You must be 18 or older to access or purchase from this site. By using our services, you confirm that you're of legal age. If we learn someone under 18 is using our site, weâll deactivate their account and delete their data.
3. Health Disclaimer
Our content is for educational purposes only. It is not medical advice, diagnosis, or treatment. Always talk to your healthcare provider before starting any health, nutrition, or fitness programâespecially if you're managing a condition or taking medications.
Dr. Erica Sails provides educational coaching, not individualized medical care through this platform.
4. Your Account Responsibilities
If you create an account with us, you're responsible for keeping your login details private. Don't share your password. If you suspect unauthorized access, contact us immediately at [email protected].
5. Orders, Payments & Subscriptions
đ Placing Orders
By placing an order, you agree to pay the listed price and provide accurate billing info.
đł Payments
We accept major credit cards and online payment platforms like PayPal. If your payment doesnât go through, we may cancel or delay your order.
đ Subscriptions
If you enroll in a subscription, it will automatically renew unless you cancel before the next billing cycle. You can cancel anytime via your account dashboard or by emailing us.
We do not offer refunds for partially used subscription periods.
6. Refund Policy
We want you to love what you buyâbut not all purchases are eligible for refunds. Here's how it works:
- Digital products (courses, downloads, etc.): Non-refundable once accessed or downloaded.
- Physical goods: Must be returned unused and in original condition within 14 days. Shipping is your responsibility.
- Free trials: You wonât be charged unless you continue past the trial period.
See our Returns Policy for full details.
7. Promotions & Discounts
Occasionally, we offer special discounts or limited-time promotions. These are subject to change and may include additional terms. Promo codes cannot be combined unless stated.
8. Content You Submit
If you post or upload content (like a comment, testimonial, or review), youâre giving us permission to use it for marketing or promotional purposes. You must own the rights to anything you submit and follow our content rules.
We donât allow:
- Hate speech, harassment, or discriminatory content
- Spam or AI-generated content without disclosure
- Anything unlawful, misleading, or unsafe
9. Ownership of Our Content
All content you see on this site (logos, videos, graphics, programs, frameworks) is owned by Synergiv LLC and protected by copyright.
You may not copy, share, or sell any part of our materials without permission. Sharing your login with others or reselling our content is strictly prohibited.
10. Service Availability
We aim to provide consistent access to our services, but we canât guarantee 100% uptime. Scheduled maintenance or unexpected issues may cause brief outages. Weâre not responsible for downtime due to third-party platforms (like Kajabi or Zoom).
11. Termination of Accounts
We may suspend or cancel your account if you break these terms, misuse our content, or engage in harmful behavior. You can also close your account by contacting us.
12. Feedback and Suggestions
We love your ideas, but please know that any feedback you give becomes our property. We may use your suggestions without compensation or credit. Thatâs standard legal stuff to protect both of us.
13. Limitation of Liability
To the fullest extent allowed by law, we are not liable for any indirect, incidental, or consequential damages resulting from your use of our site or services. If we are found liable for any reason, the amount is limited to what you paid us in the last 90 daysâor $100, whichever is less.
14. No Guarantees
We cannot guarantee specific results from using our services, coaching, or products. Your success depends on many factors, including your own commitment, background, and consistency.
15. Indemnification
You agree to hold Synergiv LLC, its team, and partners harmless from any claims or liabilities arising from your use of our services, content you post, or your violation of these terms.
16. Force Majeure
Weâre not responsible for delays or issues caused by events outside our control, like natural disasters, internet outages, pandemics, or government restrictions.
17. Electronic Communications
By using our site, you agree to receive communications from us electronically (via email, website notices, etc.). These satisfy legal notice requirements.
18. Privacy & Data Use
We respect your privacy. For full details on how we collect, use, and protect your dataâincluding cookies, analytics, and email marketingâplease read our Privacy Policy.
19. Governing Law
These Terms are governed by the laws of the State of Texas, and any disputes will be handled in Tarrant County, TX, unless otherwise required by law.
20. Updates to These Terms
We may update these Terms occasionally. We'll post the changes here and update the âLast Updatedâ date at the top. Continuing to use our site means you accept any changes.
21. Third-Party Links
Our website may include links to third-party websites or resources. These are provided for your convenience only. We are not responsible for the content, accuracy, or practices of any third-party site. Clicking on those links is at your own risk.
22. Templates, Forms, and Downloads
From time to time, we may provide templates, forms, workbooks, calculators, or other downloadable materials. We grant you a personal, non-exclusive license to use these for your own private or internal business purposes. You may not sell, redistribute, or share them without our written permission.
23. User Conduct
When posting comments, feedback, or sharing content through our website or community spaces, you agree not to post anything unlawful, harassing, defamatory, obscene, or otherwise harmful. We may remove content or suspend accounts that violate this rule.
24. No Partnership or Employment Relationship
Using our website or services does not create a partnership, joint venture, employer-employee, or agency relationship between you and Synergiv LLC. We provide educational resources and coaching services, but you remain an independent user or client.
25. Entire Agreement
These Terms, along with our Privacy Policy and Disclaimer, make up the entire agreement between you and Synergiv LLC regarding use of our website, programs, and services. They replace any prior discussions, emails, or understandings about the same subject.
26. Questions?
You can contact us anytime:
đ§ Email: [email protected]
đ Website Contact Form: synergiv.com/contact
