Synergiv Privacy Policy

Last Updated: August 13, 2025

Our Privacy Promise –  Summary

At Synergiv, your trust matters. We believe privacy policies should be clear, not confusing. Here’s what you need to know:

  • We collect your information only to provide services, improve your experience, and keep you informed.

  • We never sell your personal data for cash.

  • You control your data — you can access, update, or delete it anytime.

  • We keep your data secure, and if a breach ever occurs, we’ll notify you within 72 hours.

  • We follow strict privacy laws like GDPR and CCPA/CPRA to protect your rights.

If you have questions, email [email protected] or visit synergiv.com/contact.

The legal details follow below.

1. Interpretation and Definitions

(This section uses standard legal terms for compliance.)

  • Company: Synergiv LLC, 3540 Broad St., #385, Suite 120, Mansfield, TX 76063

  • Service: The Website (synergiv.mykajabi.com and synergiv.com)

  • Personal Data: Information that identifies you (name, email, IP, etc.)

  • Usage Data: Data automatically collected when you use our Service

  • Cookies: Small files stored on your device to improve your browsing experience

  • Data Controller: Synergiv LLC (for GDPR purposes)

2. Collecting and Using Your Personal Data

We collect:

  • Personal Data: name, email, phone, address, payment info (processed securely by third parties, not stored by us)

  • Usage Data: IP address, browser type, pages visited, time spent

  • Social Media Data: If you connect via Google, Facebook, etc.

  • Email Data: If you sign up for our newsletter, programs, or training

3. Use of Cookies and Pixels

Like many websites, we use cookies, server logs, and tracking technologies.

  • Cookies store small text files with unique identifiers.

  • Pixels (like Facebook or Instagram pixels) help us deliver more relevant ads and track website performance.

  • We comply with the policies of each social media platform.

Third-Party Use of Cookies

Some site features are delivered by third parties (advertisers, content providers, analytics services). These may track your activity across websites. We don’t control how third-party cookies work — review their privacy policies for details.

4. Consent Management

  • We request clear, informed consent before collecting or processing Personal Data.

  • Consent is recorded (timestamp + IP).

  • You may withdraw consent at any time through account settings or by contacting us.

  • Withdrawal does not affect processing done before your withdrawal.

5. Email Information & Policies

Email Information

If you email us, we may retain your message, email address, and our response.

Email Policies

  • We do not sell or rent email lists.

  • All emails comply with the CAN-SPAM Act.

  • You can unsubscribe anytime via the link in our emails.

  • EU residents are only subscribed with explicit consent.

6. How and Why We Collect Information

We collect your data to:

  • Deliver services you request (downloads, webinars, courses, purchases)

  • Keep you updated with offers, promotions, and events

  • Improve your experience and personalize services

  • Meet legal and contractual obligations

If outside the EU and you sign up for free resources, we may automatically enroll you in our newsletter (you can unsubscribe anytime). Inside the EU, we require opt-in consent first.

7. How We Use the Information You Provide

We use your data for:

  • Running our Website and providing content/services

  • Customer service and order fulfillment

  • Sending relevant offers and marketing

  • Improving site functionality and performance

  • Serving tailored advertising

  • SMS communication (if opted-in; you can STOP/UNSUBSCRIBE anytime)

8. Data Retention Schedules

  • Account Data – Retained for account duration + 7 years for compliance

  • Usage Data – Retained for 2 years (longer if required for security)

  • Marketing Data – Retained until you opt out + 30 days for processing

  • Payment Info – Not stored by us; managed by Stripe/PayPal

  • Support Communications – Retained for 3 years

9. Security of Your Personal Data

We use industry-standard security measures (SSL encryption, trusted vendors).

  • Email caution: Email is not always secure; avoid sending sensitive info this way.

  • Monitoring: We use software to monitor security and detect unauthorized activity.

Data Breach Notification

If a breach occurs:

  • Users notified within 72 hours

  • Details provided on what data was affected

  • Steps shared to help protect yourself

  • Report filed with authorities as required

10. Transfer of Your Personal Data

International Data Transfers

When transferring data internationally, we ensure protection via:

  • Standard Contractual Clauses

  • Adequacy decisions

  • Binding Corporate Rules

  • Other safeguards required by law

11. Automated Decision Making

We may use automated systems for:

  • Fraud detection

  • Personalization and recommendations

  • Customer support routing

  • Marketing optimization

You may request human review of automated decisions that significantly affect you.

12. Disclosure of Your Information

We generally do not sell or lease personal data. We may share with:

  • Subsidiaries, affiliates, service providers

  • Successors in case of merger/sale/restructuring

  • Legal authorities if required by law

  • Lawyers/collection agencies for enforcement of contracts

13. GDPR Privacy

Your GDPR Rights

If you are in the EU, you have the right to:

  • Access your data

  • Rectify or erase your data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent

  • File a complaint with a supervisory authority

Privacy Impact Assessments

We conduct assessments for high-risk processing activities.

Data Protection Officer

For GDPR inquiries: [email protected]

14. CCPA/CPRA (California) Rights

If you are a California resident, you have the right to:

  • Know what data we collect and how we use it

  • Opt out of sale/sharing of data

  • Delete your data (with exceptions)

  • Correct inaccuracies

  • Limit use of sensitive data

  • Not be discriminated against for exercising rights

Contact us at [email protected] to exercise these rights.

15. Age Requirements

Our services are intended for 18 years and older. We do not knowingly collect data from minors under 18. If we discover we have, we will delete it promptly.

16. Third-Party Services & Liability

We are not responsible for third-party privacy practices (advertisers, payment processors, social media platforms). Please review their policies before sharing information.

17. Policy Changes

We may update this policy as laws evolve. If changes are material:

  • We’ll notify you by email or on our Website.

  • “Last Updated” date will always be current.

18. Contact Us

If you have questions, requests, or complaints about this Privacy Policy: